Mrs Scott has been using feminine hygiene products instead of the more appropriate incontinence containment products. As a result of prolonged exposure of urine with the sensitive skin of the perineum, it has become excoriated. You advise Mrs Scott to stop using the feminine hygiene products and to buy specific continence products instead. You suggest that the NCA will be able to help her select the most appropriate product for her needs.
In the meantime, to manage the excoriation, you advise Mrs Scott to wash the area after each episode of incontinence with a soap free gentle cleanser and pat dry. A barrier cream should be applied to protect the skin while it heals.